Why Practices Choose DyBilling
A billing company is judged on two things: how fast clean claims go out and what happens to the ones that come back. We are set up for both. Here is what every DyBilling client gets from the first month.
- Claims submitted within 24 to 48 hours of the encounter
- Weekly A/R and collections report by payer and aging bucket
- No setup fee and no long-term contract
- US-based account manager with a direct phone line
- Every denial worked by reason code within 5 business days
- We bill from your existing EHR or practice management system
- Certified coders (AAPC / AHIMA) review E/M levels and modifiers
- Monthly review call with denial trends and action items
- Credentialing and payer enrollment tracked on a deadline calendar
- HIPAA compliant with a signed Business Associate Agreement
Six Things We Do That Most Billing Companies Do Not
Denials are the job, not an exception
Most billing shops submit and move on. We track every denial by reason code and fix the upstream cause, which is the only thing that lowers a denial rate permanently.
You keep your own system
We work inside your practice management system. No migration, no new software for your staff to learn, and your data stays yours if you ever leave.
One named account manager
You get a person, not a ticket queue. They know your payer mix, your providers and your aging, and they are on your monthly review call.
HIPAA handled properly
Signed BAA, role-based access, audit logging, encrypted transfer and storage, and staff trained on PHI handling. Access is scoped to what billing actually needs.
Reporting without the fog
Collections, aging and denials in plain figures every week. If a number moves, you find out from us before you find it yourself.
No long lock-in
Month to month after the first 90 days, with 30 days notice. We would rather earn the next month than trap you in a two-year contract.
How We Handle Protected Health Information
A Business Associate Agreement is signed before any protected health information is shared. Access to your practice management system is role-based and scoped to what billing actually needs, every login is logged, and data is encrypted in transit and at rest.
Staff complete HIPAA training on hire and annually. Website forms are never used for patient information, and the contact form blocks obvious identifiers before anything is transmitted. Appeals that need clinical documentation pull only the records the appeal requires.
If you ever leave, nothing has to be exported or handed back. Every claim, payment and note stays in your database because that is where we worked all along.
From Free Audit to Weekly Reporting
Free Billing Audit
Send us an aging summary and a month of remittances. Within 5 business days you get a written report showing your denial rate, A/R over 90 days, and what we would fix first.
Onboarding
We sign a BAA, get access to your EHR and clearinghouse, load payer rules for your specialty, and run alongside your current process for two to four weeks.
Daily Billing
Charges are entered and scrubbed daily, claims go out within 48 hours, payments are posted, and denials are worked by reason code. Your account manager handles payer calls.
Reporting
Every week you get an A/R report by payer and aging bucket. Every month your account manager walks you through collections, denial trends and open items.